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SHOT Show Blog

SHOT Show University - A&D Book

Central to any FFL’s compliance program is accurate and timely maintenance of the Acquisition and Disposition (A&D) Book (also known as the Bound Book). It is the one document that tells the tale of a firearm’s coming and going from a specific Federal Firearms Licensee’s location, and it is a crucial resource for regular inventory […]

Lawyers - retailer seminar

There’s a time and place for everything, including hiring legal counsel. Today’s FFLs, range owners and manufacturers can encounter a barrage of issues that too often prompt a call to a lawyer. But when and where do you need legal representation as a business in the firearms industry? Our 2018 SHOT Show Retailer Seminar “The […]

SHOT Show University - firearms industry

A look at how other businesses are succeeding at improving customer service can provide insight to businesses looking to make changes. In the world of retail, owners need to capitalize on every sale opportunity, not because the shop down the road or a competing manufacturer might steal the sale, but because a myriad of entertainment […]

Crisis Management - Retailer Seminar

Sooner or later, your FFL is going to be the focus of a TV reporting crew or a newspaper journalist asking questions about your business, your industry and how it relates to an ongoing crisis. Preparation is the key to handling these media professionals. In 2004, when Ann Baldwin and Stephen Powell met for the […]